My April 2023 Appstore connect payment was due on 8th of June 2023, Unfortunately on the due date I didn't receive the payment. The status got updated that "Balance Carried Forward". I waited for like 2 3 days and then I contact iTunes finance about my payment update & in response they emailed me:
"Thank you for your message. We are in the process of reviewing your account, as we have noticed irregular activity. Please continue monitoring App Store Connect."
I am not sure what happened here, and what went wrong with my account. Anyone experienced the same issue? Please update about the timespan they will take to complete the review, and what are the reasons which put developer account under review?
Looking forward to hear from the community
Hello guys yes the problem has been resolved after 3 months. The issue was related to hight refund rate in our game. We fixed those problems and after almost 3 months of investigation our payments got released. Now everything is back to normal. Guys please check your mail boxes if you are not sure about the payments halt. Apple must email to developers before pausing their payments.