It says "There are still screenshot uploads in progress."

App Store Distribution & Marketing App Store Connect
seong15 OP
Created Apr ’23
Replies 6
Boosts 0
Views 1.9k
Participants 6

I have tried a bunch of different images but I keep getting this error message upon submit for review..

Unable to Add for Review
The items below are required to start the review process:
There are still screenshot uploads in progress.

All of the screenshots are uploaded successfully. I tried removing the screenshots and do it again multiple times! I'm 100% certain that this is a bug on the server side. Please take a look because this is a party stopper for us... Thank you

Replies  6
Boosts  0
Views  1.9k
Participants  6
App Store Connect Engineer OP
Apple
Apr ’23

Thank you for your report about this screenshot upload progress message when submitting for review. For this case, please contact Apple Developer Support to continue on.

0
devpeter_sbtech OP
Oct ’23

Please am facing this issues I have deleted and re-upload images, logout login back, refresh browser no image showed error nor gray yet am getting this error message. @seong15 did you manage to fix the error can you share with me what worked for you?

0
Industrial Designer OP
Nov ’23

Same thing.. can't believe they still this issue

0
boyfriendnibluefairy OP
Nov ’23

Since this is an Apple server-side issue, here's a fix that worked for me:

  1. Save current changes in your submission. If the "Save" button is greyed out, then this is ok.
  2. Turn off the WiFi of your computer.
  3. Clear the cache of your web browser.
  4. Turn on your computer's WiFi.
  5. Log-in again to Apple Store Connect.
  6. Go to the specific app where you encountered the problem. This time, it shows one or few greyed out screenshots that causes the problem. You can just delete this screenshot by hovering over it and pressing the red delete button that appears. You can just re-upload such screenshots or just completely exclude it in the previews.

Hope it works for you too.

0
Kanchan_chadokar OP
Apr ’24

Hey all, i am also facing this issue from yesterday , i will try with multiple system with multiple browser to add for Review

0
Kanchan_chadokar OP
Apr ’24

Hello all i am also facing this issue from yesterday , i also try with multiple system with different browser , still issues is same

0
It says "There are still screenshot uploads in progress."
First post date Last post date
 
 
Q