TestFlight doesn't send invitation emails

App & System Services Core OS iOS TestFlight

Federic OP

Created Apr ’23

Replies 22

Boosts 7

Views 4.7k

Participants 23

When I add a user into AppStoreConnect->UsersAndAccess - the user gets an AppStoreConnect invitation email.

However, when I add this uer to a Internal testing group on TestFlight tab - no invitation email is being sent. "Resent email" button is also not doing anything.

I've tried removing/readding the user, tried to remove/recreate the test group, tried to re-upload the build - still no emails from testflight. Tried with different users and different emails. No luck at all :(

Anything else I could try to get this email sent? Or at least to get any error messages on why there is no email?

Boost

App Store Connect Engineer OP

Apple

Apr ’23

We believe this issue has been resolved. It may take some time for all of the emails to come through.

carexmlarry OP

Apr ’23

I am still experiencing this. I have been trying to send and re-send invitation emails for the past day, and none are going through. Will you check to make sure this is truly fixed?

fares-cherni OP

Apr ’23

Still has the same problem , for getting invitations to appstore connect as a Developer in (Users and access) facing this problem from yesterday.

Estedil OP

Apr ’23

Same problem neither apple developer invitation, neither Testflight emails received. Apple, please solve it.

TuomasKarmakallio OP

Apr ’23

Created a new Internal Testing Group today, added several existing accounts, no emails are being delivered ( 2 hours wait at this point ).

erikkaiser OP

Apr ’23

No new user emails being generated by TestFlight. Cannot change roles of existing users.

RuwenReinhard OP

Apr ’23

Same here. Trying it since 10 hours now, to send mails for invitation. Tried differnt devcices, browsers and connections. Nothing. Could you please fix it?