Can not upload screenshots

I'm trying to upload screenshots of my app to publish my app but an error keeps preventing me to do so. I've successfully uploaded screenshots for 6.5" display, when doing the same thing for 5.5" display, I drag the image, the progress bar appears and goes away and the image is uploaded. After a few seconds, the screenshot turns red with error "Somthing went wrong. Delete the assets and try again".

Well, I've tried multiple times with different images but getting the same error. Any ideas?

Answered by App Store Connect Engineer in 750160022

We believe we have resolved this issue. If you encounter issues with screenshots, you may need to delete and re-upload them.

I am facing the same issue.

It just worked for me. I just submitted for review!

This has just been fixed y'all!!! I was just able to upload the screenshots and submit my App for review.

Tried for 12 hours. Still having problems uploading photos to in-app review

i have tried to rename my images and then try re-upload and that worked for me. don't now if its the name it self or its something else.

YES !! it is working now

UPDATE WORKS I've just tried again and it works. Reload the page and upload your screenshots to verify. @apple should advise all of us when they know there is an issue and when they are working on it...

finally i was able to upload images. app is currently review

Finally, everything has loaded!

It works !! Thank you :)

Found a trick, after adding images changes something else in the app review form so Save button get enabled then click save and reload (repeat this process for each screen size one at at time)

Accepted Answer

We believe we have resolved this issue. If you encounter issues with screenshots, you may need to delete and re-upload them.

Noone actually has solved this. it still exist.

Can not upload screenshots
 
 
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