Retrieve an access which detained

Dear friends,

an x-employee who had access to our apple developer account linked to his number is detaining this access and refuses to transfer to us. The process of recovering the credentials is linked to two-way verification, and while we have access to the email, we don’t have access to the mobile number he uses! We don’t even know which number he used.

any chance someone one can help?

That may be hard and require legal action.

Or you would have to create a new account and delete this one…

In any case, you should call support.

Retrieve an access which detained
 
 
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