StatusCodeError: 500 while trying to retrieve sales report from app store connect api

App Store Distribution & Marketing App Store Connect API App Store Connect API

Created Mar ’23

Replies 19

Boosts 5

Views 6k

Participants 18

I've been using the App Store Connect API to retrieve sales reports for my app. Yesterday, everything was working fine, but today I keep getting a StatusCodeError: 500 when trying to retrieve the report from https://api.appstoreconnect.apple.com/v1/salesReports.

Has anyone else experienced this issue today?

Boost

Developer Program Support OP

Apple

Mar ’23

Thanks, we believe we’ve resolved this issue again. You should be able to successfully download reports now. If not, please help us continue investigating by including the following:

The reportType
The reportDate
The version

spince OP

Mar ’23

https://api.appstoreconnect.apple.com/v1/salesReports?filter%5Bfrequency%5D=DAILY&filter%5BreportDate%5D=2023-03-01&filter%5BreportType%5D=SUBSCRIBER&filter%5BreportSubType%5D=DETAILED&filter%5BvendorNumber%5D=********&filter%5Bversion%5D=1_3

Subscriber
2023-03-01
1_3

Still seeing a 500 here, other dates and reports seem to be working

awcubert OP

Apr ’23

Problem seems to have returned once more. This is getting really disruptive.

MackSanderson OP

Feb ’24

I'm getting this same issue. Do you simply just wait for the issue to resolve or are there any steps that should be taken...other than reaching out to support? The API status say it's fine but we've had issues for well over 24 hours now.