How do you view the number of updates an app received in App Store connect

Hello, I just updated my app in the App Store. Now I would like to know how many have updated my app. Can't seem to find that info in App Store Connect. Any help will be appreciated. I recall in the older version that info was readily available.

 I recall in the older version that info was readily available.

Ancient version of what ?

If you go to metrics, you get the number of App Units – each first-time installer. So comparing to the number of downloads (larger as it includes upgrades), gives you an idea (not precise number) of how many have upgraded.

If you play with time periods, selecting after publish of upgrade, you will get more precise information comparing App Units and downloads.

For instance:

  • upgrade on 1.1.2023
  • after 1.1.2023 app units = 20 - downloads 50
  • then after 1.1.2023, all downloads are with the new version ; 20 are first users, 30 are for upgrade.

Hope that helps.

Hi Claude31, thanks for your answer to justinsubmit. I hope you will see this comment of mine (although so much time have passed) and will be willing to reply.

I am issuing a new version of the app that introduces changes in the DB structure, so this version and all subsequent ones will have to support the old and the new structure at the same time until all my customers have upgraded to this new version (or a later one), at which point I'll be able to safely issue the next version supporting the new DB structure only.

So, for this scenario it is crucial to know whether all customers have moved to a version supporting the new DB structure.

Can you confirm that AppStore Connect does not provide such information explicitly? What would the best way of handling this be?

Thanks a lot!

How do you view the number of updates an app received in App Store connect
 
 
Q