Hi,
I'm trying to add a new Sandbox User in App Store Connect. Users and Access -> Sandbox Testers -> +. I filled all needed information and got the 500 error.
Request URL: https://appstoreconnect.apple.com/sandbox/v2/account/create
Request Method: POST
Status Code: 500
On the UI, no error messages at all.
Help please.
I'm encountering the exact same issue. No error in the UI, error 500 with a json object :
{
"validationResults": [
{
"field": null,
"localizedField": null,
"validationRuleName": null,
"messageKey": null,
"error": null,
"propertyName": null,
"errorShortMessage": null,
"errorFlag": null,
"errorString": "An unknown error has occurred.",
"errorNumber": -21607
}
],
"status": null,
"code": null
}
same problem here... tried with two different developer accounts
Same problem here. Did anyone manage to fix this? 😕
In my case, that was an email that was from a domain Apple did not like. When I switched to a more "common" account (something gmail related) it accepted my users.
I lost 3-4 hours on this issue and now I think I understand what happens.
Always when I use parts of the first name / last name in the password, I receive 500 HTTP error code.
Fix: Don't use first name / last name / email parts when you choose the password.
Avoid: First name: "Test", Last name: "User" with password "Test_123" or "User_123".