Increase introductory offer subscription price - will users be notified?

Question

Brachi OP

Created Dec ’22

Replies 1

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Participants 2

Hello,

I have a monthly subscription with a 1 year introductory offer.

When I don't make any changes to the regular monthly price, but increase the price for the introductory offer, then existing subscribers will NOT be notified in any way, is that correct?
Only if I would increase the price of the regular monthly subscription then existing subscribers will be notified before the 1 year introductory offer is over and the regular monthly subscription starts, is that right?

Thank you!

Boost

Answer 1

App Store Commerce Engineer OP

Apple

Dec ’22

Correct to both.

Changing your Introductory Offer in App Store Connect only applies to new subscribers. Others who already subscribed are actively in their Introductory offer period will retain those terms.

While changing product price will apply our price increase logic. More detail avail: https://help.apple.com/app-store-connect/#/devc9870599e

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