HI, In our application we are running a promotional offer, its applicable for both introductory and direct subscriptions. its working for most of users. but few user complaining that they are getting an message saying "Not eligible for this offer" Refer to the attached screenshot. Any help will be greatly appreciated.
Promotional offer
Hello @amit_hubble , I know it is pretty late to ask but are you able to resolve this issue ? as I am facing this same issue to some of my user .