Crash Metrics no longer reporting in App Store Connect analytics

App Store Distribution & Marketing App Store Connect
paradiseposprogramming OP
Created Nov ’22
Replies 10
Boosts 12
Views 1.5k
Participants 10

Hi All,

I've recently noticed Apple crash analytics just show 0 since the 17th (as of writing it is the 23rd). Did something change? There's always been a 1 - 2 day delay, did this delay get extended further?

Other reports (active devices for example) show data all the way up until the 22nd, yesterday. We have several thousand active installs so I am extremely confident the crashes did not actually drop to 0 / day, compared to when I still had data and obvious expected trends. All data for crashes before the 17th looks normal and expected.

Replies  10
Boosts  12
Views  1.5k
Participants  10
EshwarZy OP
Nov ’22

Crashes graph not getting latest data from 17th Nov for our app as well. Even in XCode organizer also latest crash report information is not populating. This data is important for us to decide on the new release rollouts. Can this be fixed immediately?

1
morpholio OP
Nov ’22

Same situation here. Crashes reported to Analytics is zeroed out since Nov 18th and nothing in Xcode Organizer. This will be a major problem shipping new updates if not addressed soon.

1
nkqqqq OP
Nov ’22

I'm in the same situation. I manage three apps, but none of them have data since around the 17th.

1
stefan.insight OP
Nov ’22

I am seeing the exact same problem. I've reached out to Apple Developer Support via Email.

0
jcdc OP
Nov ’22

Same here, everything dropped to zero from the 17th till now.

0
paradiseposprogramming OP
Nov ’22

Thank you everyone for confirmation that this is a widespread issue. As of the 28th, i still have no data from ~17th onward.

0
mbutzisrv OP
Nov ’22

We are experiencing the exact same problem.

0
_tahabebek OP
Nov ’22

Same here.

0
bobln OP
Nov ’22

Same for 5 Apps in one Account, Xcode > Organizer > Reports > Crashes has the same problem (same data)

opened Feedback: Recent Similar Reports:Less than 10 Resolution:Open

Developer System Status says: App Store Connect Analytics - Issue 11/28/2022, 6:00 PM - ongoing Some users are affected Users are experiencing a problem with this service. We are investigating and will update the status as more information becomes available. https://developer.apple.com/system-status/

0
lunacylang OP
Nov ’22

Same

0
Crash Metrics no longer reporting in App Store Connect analytics
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