(HK) Your bank account number is formatted incorrectly. If you need to update your bank information, go to the Agreements, Tax, and Banking module.

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Created Nov ’22

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Hello, I use HSBC Hong Kong as the beneficiary bank. The payment was returned. Apple prompts that the account number is in the wrong format.

But the account number I set up is the number on the bank card. How to solve it?

Message from Apple: “Your payment was returned by your bank. Your bank account number is formatted incorrectly. If you need to update your bank information, go to the Agreements, Tax, and Banking module.”

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Answer 1

huhaiyu OP

Jul ’23

Hello, we have encountered the same problem with our account, and we have not solved it after consulting the bank. I would like to ask if you have solved it? What is the format of the bank account?

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