Hi, I can't get into "manage" sandbox account. I either get to a screen to put my password in. Here there is no way to click "next" or "login". (I have tried pressing "enter" on my keyboard to no effect). Or I get directly into "Cannot Connect" page. I have tried this two days in a row. I have tried turning it off and on again. I have tried logging out and in.
Device: iPhone 13 pro max, iOS: 16.0.3 (also tried the version before this)
Still coming same issue in iPhone 15 Plus. Any solution please.
Anybody found a fix for this yet? it's a giant pain in my ***.
Wonder how come issue persists for years. Same issue here. :/
I have the same error for the auto-created sandbox account(where real_apple_id == sandbox_apple_id), but it's working ok for freshly created sandbox account there: appstoreconnect.apple.com/access/users/sandbox
Experiencing this same issue. My personal apple-id which has the admin role in my team. When logging into that, i get the same "cannot connect" screen with a small retry button, which does nothing when clicked. Stuck on the cannot connect screen.
If i create a sandbox account in the users & access tab under sandbox, and log in to that. Im able to manage that like expected.
Same here, iOS 16.6.1
still same on iOS 18
Still same on iOS 18.1