Email from app_notification@apple.com - Phishing?

Hi,

a few weeks ago I received this email:

"Notification of Apple Developer Program License Agreement (PLA) violation" by app_notification @apple.com.

Content was:

"We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA).

Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.).

Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly."

and indeed, there was a problem with an app, which I then fixed.

But then it started to become a little bit weird, which makes me think it could be a phishing attempt.

I asked them for more information, which app they are talking about, etc., but I only received this reply:

"Hello,

We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity. 

Sincerely,  Apple"

I replied to them I am currently on holiday and would like to clarify this via email and that I fixed the problems (they didn't tell me which app or what exactly was wrong, but I checked it by myself)

What was their reply?

Exactly the same as above:

"Hello,

We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity. 

Sincerely,  Apple"

So, I replied again and asked them if they could just tell me what is wrong and if this problem still exists, etc.

Their reply:

"Hello,

We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity. 

Sincerely,  Apple"

They basically sent me the exact same email 3x in a row without answering any of my questions or telling me any details. At this point, I am really not sure anymore if this legit or not.

I opened a support ticket with Apple and ask them if it's legit, but no reply so far.

Did someone made any similar experience on here?

I opened a support ticket with Apple and ask them if it's legit, but no reply so far.

In my experience, Apple Support cannot recognise whether their own emails are legitimate or not. And their "report phishing" email address does not reply.

Most likely, it is legitimate if the reply address was @ apple.com (and not app1e.com etc. etc.). It's unlikely that a phisher would be able to intercept your reply to an @ apple.com address.

Maybe post the email headers here and someone who knows a bit about email forensics will be able to advise.

Is there are any update on this? What did have as response from apple?

Hello, Today i receive the same email from Notification of Apple Developer Program License Agreement (PLA) violation

We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA).

Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.). Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly.

Can you please tell me what i need to do if anyone facing this issue at this game

Thank you Ahmad Bilal

Email from app_notification@apple.com - Phishing?
 
 
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