We got some "REFUND" notifications without "CONSUMPTION_REQUEST"

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kuookuoo OP

Created Aug ’22

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HI, Recently, We got some "REFUND" notifications without "CONSUMPTION_REQUEST".

And, We request "Get Notification History" But there are no "CONSUMPTION_REQUEST"

In what cases does this happen? Recently, We changed Notifications end point. (V1 -> V2)

Answered by App Store Commerce Engineer in 722414022

Quoting REFUND from https://developer.apple.com/documentation/appstoreservernotifications/notificationtype: Indicates that the App Store successfully refunded a transaction for a consumable in-app purchase, a non-consumable in-app purchase, an auto-renewable subscription, or a non-renewing subscription.

CONSUMPTION_REQUEST: Indicates that the customer initiated a refund request for a consumable in-app purchase, and the App Store is requesting that you provide consumption data. For more information, see Send Consumption Information.

We see that CONSUMPTION_REQUEST is sent only for the consumable case. Is this specific in-app purchase a consumable where you are experiencing this behavior?

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Answer 1

App Store Commerce Engineer OP

Apple

Aug ’22

Accepted Answer

Quoting REFUND from https://developer.apple.com/documentation/appstoreservernotifications/notificationtype: Indicates that the App Store successfully refunded a transaction for a consumable in-app purchase, a non-consumable in-app purchase, an auto-renewable subscription, or a non-renewing subscription.

CONSUMPTION_REQUEST: Indicates that the customer initiated a refund request for a consumable in-app purchase, and the App Store is requesting that you provide consumption data. For more information, see Send Consumption Information.

We see that CONSUMPTION_REQUEST is sent only for the consumable case. Is this specific in-app purchase a consumable where you are experiencing this behavior?

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