Can't remove promotional image in App Store Connect

Question

Created Jul ’22

Replies 3

Boosts 2

Views 1.4k

Participants 3

My app was rejected for having duplicate promotional images for my non-consumable in app purchase and my subscription IAP. I'd like to remove the promotional image for the subscription and just use the other one as the promotion, but I'm not able to do that in App Store Connect.

It says there should be a red "-" button when hovering over the image, but I'm not seeing that. Any idea how I can delete this?

Screen Shot 2022-07-22 at 3.04.53 PM.jpg

Answered by jollygreenegiant in 721294022

I was still not able to do this from my computer, but was able to delete the promotional image from my phone's browser

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Answer 1

jollygreenegiant OP

Jul ’22

Accepted Answer

I was still not able to do this from my computer, but was able to delete the promotional image from my phone's browser

0

Answer 2

SteveV OP

Dec ’22

Hi, I'm having the same issue. How did you remove the image with your iPhone? I can’t seem to do it with either my PC, iPhone or iPad.

1

Answer 3

siddhantmehta OP

Dec ’23

I'm still having the same issue. No luck trying from my phone or other devices. :(

0