Apple developer account enrollment is awful

I have been trying to enroll in apple developer account as individual but i don’t understand why apple is so complicated in this case in all situations.

  1. The first thing apple they wont show some good user experience after paying the money as account status will be pending forever and it will shows that you have to pay even when the money has been conducted, which in somehow you will have doubts and you will need to contact support which the worst thing ever you will face in your entire life.

  2. Apple developer support 🤮, this is the worst thing ever will happen to you if you had to deal with them, as I mentioned above that my account was pending and asking to submit money for many days after the money has been conducted so i have to contact developer support through email first and the response was super slow and in the end i never got response until i had to request support through call. Tbh, apple support for normal users is super good and very helpful but when it comes to developer support, it is completely the opposite of that as we do not pay for account as how normal customers paying for products.

  3. My case was that the enrollment region different than the region for my issued ID, So support agent had refunded the money and canceled my enrollment and asked me to submit again after changing the region from apple id account. I have done what has been requested and i submitted a new enrollment and the the same process above it happened again and then i have been told that address is not same as address in ID which i was 100% sure that i have changed it but then after that i have to contact support and they told me we don't know why but this is the system showing us the old address so we are sure we did some changes now so will issue refund and send submit enrollment again.

refund it takes up to 5 days to be refunded As a student i have to wait for money to refund and then submit again. So so far total of 10 days has been wasted for nothing just waiting refund so i can re-enroll again. they could’ve made it easy by changing the address but this apple ****** system.

THEN WHAT I AM SUPPOSED TO DO IF APPLE SYSTEM ******. i am literally now struggling to complete enrollment and it is taking up to one month with 0 progress.

A company as apple it is a SHAME all this bad experience can be faced just for the sake of a developer account that is not even free or cheap to torturing you like this.

I heard for US residents the process for completing the enrollment it just take few hours and i hope this is not true otherwise it is a another shame.

Im sure these forums are for asking help not complaining but i wanted to shared my awful experience with apple and see if I'm the only one facing this or someone else went through that as well.

forgive my bad English. cheers,

Odd, this happened to me as well. It noted that it could take up to 48 hours. I waited about 36 and contacted support not through email but through live support. After about 10 mins the agent on the other side had this resolved for me. For me the issue was the address on credit card used did not match the home address I had used, even though they processed the payment. Best of luck!

Hello,

We have reviewed your case and noticed that there were some discrepancies with the information you were using to submit your enrollment which delayed your enrollment process and a refund was needed for the initial purchase you made. After your discussion with the support team and once all your information was corrected Your newest enrollment that has valid information, your enrollment was processed within 24 hours.

It’s still the same ugly experience, I’ve been trying to enroll for more than a month now… many email threads with their support, contact via phone they say the issue is with my bank, my bank say that they don’t see any transaction with Aplple… it’s just terribly unbelievable

100% agree! Worst customer support/service I have ever experienced!

Apple developer account enrollment is awful
 
 
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