Hi, I've been waiting for more than 2 weeks to get my in-app purchase items to get reviewed, they are stuck in "in review" status for more than 2 weeks!
I've opened support tickets, Nothing is being answered (And I explained the issue in a very polite and detailed manner).
The following is what made me write this post: I am at the point where I'm stuck. No apple employee is willing to answer or help me, so I've decided to create a new submission, the same binary, but with the following msg:
Also, in the "What's new in this version", I wrote:
Right now, After waiting an extra day for them to start reviewing my app, they've started the review process, and approved the submission!!!! They did not even bother reading what we write to them!
Needless to say, I am furious. We at "Pexon Games" studios are stuck. We can not release our game due to Apple's tendency to not give a flying $%$# about their paying customers. NO Apple representative is helping us, or even bothering to read what we ask of them.
I don't know what else can we do, we simply did everything except go to apple headquarters.
If anyone has any suggestions we'd be glad to hear, thanks :) And if by any chance any Apple representative sees this post, HELP US, WE BEG YOU, HELP US! 😭