Escalating developer support issue

Does anyone know if there is a way to escalate a developer support issue? I have been unable to submit app updates for months now due to a bug in App Store Connect that Apple support has acknowledged but has no fix for. Our app is dead in the water now and they are not helping or giving any indication of if/when it will be fixed.

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coderkid
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Did you try burning a DTS ticket. That's aka escalation.

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Claude31
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  • Was considering that next but thought that was just for code level support so wasn't sure if they could help.

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    coderkid
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