Can not install TestFlight version: "This app cannot be installed because its integrity could not be verified."

Hi,

I created an application for a client.

The client put me as a developer in his team on AppStore Connect. For that I use Xcode 13.2.1. It's a UIKit application in Swift with Storyboards.

  • I built the app => no problem
  • I tested it on my iPhone => no problem
  • From Xcode I made an archive and uploaded it to TestFlight => no problem
  • The archive has been received by Apple. It was then processed by Apple => no problem
  • And finally I received a notification that it was available on TestFlight => no problem

TestFlight offers me to install it but when I try it does not install it. If I try to click on the icon of the application it shows me the message

"This app cannot be installed because its integrity could not be verified."

I have tried installing other apps from TestFlight and have no issues.

I checked on my mac for the various certificates for this client and they are all good and valid.

I don't understand why for this application I have this behavior.

Someone would have any idea ?

Regards

Tof

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ZeTof
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  • hmmm I have this problem too.. I thought it's just me. I've re-created all certificates and provisioning profiles, removed old ones from keychain, but nothing helped. I tried it first in Xcode 13.1 and later updated to 13.2.1 but still the same problem....

    —
    palickaa

  • Same. Our previous apps can be installed on TestFlight but the app we published today cannot be installed. We removed everything and created from scratch, but still couldn't solve it.

    —
    erkan.arslan

  • Same here

    —
    naljin

Apple Recommended

Update 2022-12-09: This issue [2] is now resolved. If you continue to have issues with installing or running TestFlight builds, first ensure you're running the most recent version of TestFlight (3.2.3 as of this update), and if so, please file a feedback report as noted below.

Update 2022-03-03: This issue is now resolved for the vast majority of existing builds. We continue to identify and fix a small number of apps still impacted. If you continue to see this issue, the fastest resolution is to upload a new build to TestFlight. If the issue remains after uploading a new build, please file a feedback report as noted below.

Note: If you are not the developer of an app that is experiencing this issue, please contact the developer and refer them to this post.

Update 2022-02-25: This issue is now resolved for new builds you upload to TestFlight. We are working to fix existing TestFlight builds which were uploaded while the issue was happening [1]. Those existing builds should be fixed in the coming days.

This issue impacted apps which contained multiple bundles (for example, extensions) and were being installed on a device for the first time.

If you continue to see install issues for newly uploaded builds, please file a feedback report via the Feedback Assistant app or website, include a sysdiagnose from an impacted device, and post the Feedback number here for further investigation.

We appreciate your patience.

—Jason.

[1] Between Wednesday February 23, 2022 and Thursday February 24, 2022, approximately.

[2] Between Wednesday December 7, 2022 and Friday December 09, 2022, approximately.

Posted by
Jason
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  • Hey Jason. I submitted a feedback report yesterday but my users are still getting that issue when trying to download my app on TestFlight. How can I get this fixed?

    —
    rodhdanan

  • Please share the Feedback number here so it can be looked into. Thanks.

    —
    Jason

  • Just resubmitted. FB9941827 Thanks!

    —
    rodhdanan

Replies

That is still the case on our side. I open a feedback.

Posted by
hni
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Just got the issue again, and filled a feedback ticket

Posted by
kitsune38
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I've just experienced this, the APP is ready for testing on the TestFlight dashboard, but not updating on the TestFlight app. The build was submitted yesterday.

Posted by
JorgeFerrari
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Need help with TestFlight is not working for me it does not let me install app

Posted by
Joseggjsj
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Same issue.

Posted by
paolo_solazzo
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Today, same problem

Posted by
soia
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Same issue. 2023.03.07

Posted by
xpf0000
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I have been experiencing this issue for over a year, to the point I can't really test any of my apps on Testflight (I uploaded a new app just right now and it doesn't install, same error as always). I just opened a Feedback Ticket: FB12193637. Any help from you guys is greatly appreciated.

Posted by
LeoValencia10
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Same problem here. I can test with internal users within my Apple Connect account, but if I invite external people to test the app, they get the samem message.

Posted by
sudip793
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  • Hello @sudip793. As with previous posts, please file feedback via Feedback Assistant, and then post the number here for the record. No investigation can take place for this issue without a Feedback Assistant report. Thanks.

    —
    Jason
Add a Comment

A gentle reminder: Please file feedback via Feedback Assistant. "Me too" / "same issue" responses are not actionable. A feedback report, with the name and numerical Apple ID of your app, the version of TestFlight, the time the issue happened, and any other details, is actionable.

Additionally, this issue was confirmed resolved in December 2022. Please ensure you are using a recent version of TestFlight (at least3.2.3) and that you've submitted an updated build of your app after December 2022.

If you are still seeing this error after December 2022 and you've confirmed the above two items, it's likely an issue that is unique and specific to your app, rather than a wide-spread issue. A feedback report with details will allow the TestFlight engineering team to investigate.

Thanks,

Jason.

Posted by
Jason
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I have the similar issue that the system extension is not installed for some testers when the app is distributed via TestFlight. I filed a feedback report: FB13568357

Posted by
Yuki Ohno
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Same issue now, in February 2024

Posted by
benedict
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Same issue now, in march 2024

Posted by
mohamedkhyarii
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