dSYM download button not visible anymore in App Store Connect

App Store Distribution & Marketing App Store Connect
EnricoPallazzo OP
Created Feb ’22
Replies 8
Boosts 0
Views 8.4k
Participants 12
  • Build triggered manually and via fastlane
  • Debug Information Format is DWARF with dSYM File
  • Bitcode is enabled
  • Strip Swift symbols is checked
  • Upload app's symbols is checked

After building a hotfix a few days ago (basically just added an additional case to my API model) the build metadata says that it contains symbols, but the blue download dSYM button did not show up. The previous build had the exact same build settings and export options and everything worked as expected.

I found this post on stack overflow describing the same problem: https://stackoverflow.com/questions/70975504/why-is-there-no-download-dsym-button-in-testflight-for-my-app

Is there an issue with App Store Connect at the moment? I am not able to publish an Application with no symbolicated crash reports, this hotfix is pretty critical and needs to be distributed as soon as possible.

Is there any workaround for this?

Replies  8
Boosts  0
Views  8.4k
Participants  12
Purcy OP
Feb ’22

Same issue here that I posted about a few days ago: ASC Doesn't Generate DSYM file Others commenting are experiencing the same problem so doesn't seem like an isolated issue.

0
Apple Developer Support OP
Apple
Feb ’22

Thanks for letting us know! Our teams are looking into this. To stay updated on the progress and help with the investigation, please be sure to file a feedback report or contact support directly.

1
EnricoPallazzo OP
Feb ’22

dSYM files finally popped up in ASC after five(!) days of waiting.

0
Monikas OP
Feb ’22

Its working fine now

0
ato_henok OP
Mar ’22

We're also experiencing this. It hasn't showed in our latest two builds.

1
diogo.musou OP
May ’22

Same here... the button is not displayed in all of our builds since November 2021.

0
zendaya OP
Sep ’22

This problem consistently occurs with Xcode 14 it seems. I submitted FB11506573

2
devi.mport OP
Oct ’22

Same issue here

0
dSYM download button not visible anymore in App Store Connect
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