Retention screen keeps loading in App Store Connect

I want to look at cohort retention analysis for my app, but when I open the Retention screen it keeps loading forever. Also, from what I've noticed the filter date goes back into the past, anywhere from 3 months to a whole year.

I've encountered the same probleam a few days ago, how to fix it!

I've encountered the same probleam a few days ago, how to report to the Apple !

The same problem, the page keeps loading and then it's crushing.

How did you guys solved this problem ? Im facing it now, if I click the "contact us" button, I get "Something went wrong".

I haven't been able to see retention data for maybe 3 weeks now. Anyone else having the same issue?

Retention screen keeps loading in App Store Connect
 
 
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