Introductory offers: Failed to update the changes because this pricing cannot be edited.

Question

reddot OP

Created Nov ’21

Replies 3

Boosts 0

Participants 3

Hi there,

trying to set an introductory offer price. Go through the steps fine and then once I click save I get the error: "Failed to update the changes because this pricing cannot be edited." This issue started today. I have been creating introductory offers all week for testing in both staging and production but for some reason am getting an error now.

Thanks in advance.

Answered by Vlad_BearMinds in 694145022

Hi, I got exactly the same problem today. The solution was absolutely not obvious but, it happened that a new Agreement was released and I didn't have it approved. As a result I was't able to do any changes in my subscriptions.

Check under Agreements, Tax and Banking if you have a pending agreement to approve.

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Answer 1

Claude31 OP

Nov ’21

What pricing information have you set up ?

A lot of details here:

h t t p s : / / w w w.raywenderlich.com/9307-introductory-pricing-for-ios-getting-started

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Answer 2

reddot OP

Nov ’21

all of it. The app has existed in the appstore for some time now. we implemented introductory offers back in may and used it successfully. now we want to do more intro offers so i've been testing this feature all week in prod and staging. I was able to change the intro offer price several times this week. then today i am receiving that error. this is not a getting started issue in my opinion since i was able to do this successfully earlier this week.

Screen Shot 2021-11-05 at 11.09.10 AM.png

0

Answer 3

Vlad_BearMinds OP

Nov ’21

Accepted Answer

Hi, I got exactly the same problem today. The solution was absolutely not obvious but, it happened that a new Agreement was released and I didn't have it approved. As a result I was't able to do any changes in my subscriptions.

Check under Agreements, Tax and Banking if you have a pending agreement to approve.

4