Hello everyone, this is my first question here, we (me and my wife) wrote our first iOS app, GraphMath, which is a graphic calculator, and released it in August, it is in AppStore, can be downloaded, here is the link,
https://apps.apple.com/us/developer/yuri-morozov/id1582368813
but cannot be found by its name, GraphMath.
If you put "graphmath" in the search, it will return a lot of related or unrelated apps. When we first released it on Aug 24, this was the case, then after an update and call to Customer service the second version appeared in the search for a day or two, but then, after the next release, disappeared again, and this was and still is the case for the last almost 2 months, despite multiple calls to App Developer support and their assurances that they are "actively working on it".
There is no other app called GraphMath, there is only a GraphMath2, which also cannot be found by searching "graphmath", but can be by its full name, "graphmath2"
What is also interesting that AppStore algorithm knows about our app: if you add almost any word, like "graphmath math" or "graphmath graph" or "graphmath calculator" or even "graphmath ipad", it will find it, along with that other Graphmath2.
Even more interestingly, if you put "graphmath graphmath" (meaning do not add ANY extra info, besides the keyword graphmath), it returns our app, but it still does not return it if you just put "graphmath"...
I have searched the forum and found several questions like this (mostly from 3-4 years ago), but could not find any resolution, does anybody know anything about it?
thanks!
