Intel Mac freezes on Monterey, especially during video calls or scrolling

have a 2020 Mac Book Pro on Mac OS 12 Beta (Monterey). While on a google meet or zoom call / or while just scrolling, the mac freezes. One has to force reset the Mac. Never had this problem before and is happening since we installed beta version on 2 Intel Mac Book Pros. Both have this freezing and crash issue.

Any guidance?

Regards

Ajay

Same here, each day, multiple times a day.

MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)

Using the MacBook's display + 2 external monitors @ 60Hz I guess.

Never had any freeze issue before the update to Monterey.

It's SO frustrating.

Just updated to Monterey a few days ago and thought the most annoying thing would be having to watch videos on Safari--I was previously exclusively using Firefox for everything but watching video on that browser kept making the laptop fans go insane.

Today I was trying to watch some YouTube videos on Safari and experienced the freeze phenomenon several times. I'd be fullscreen and the video would suddenly freeze while the audio kept playing. Couldn't escape the fullscreen and had no choice but to force a shutdown. I've never had this problem before installing Monterey, and since updating my OS I have made no other changes to my Macbook--no new apps or browser extensions or anything. The new OS is the only feasible culprit.

I'm not using any external monitors, just a bluetooth keyboard and the wireless Apple trackpad.

I've been searching around for a while now on tips to fix this and no one seems to have an answer so I'm hoping someone provides a solution here soon, or Apple pushes out a software update soon that fixes this mess. I don't think I've ever had to force shutdown this laptop before and I really do not want that to suddenly become an hourly thing.

I have a 2019 MBP with 64GB and never before seen the beach ball of death or complete freezes before Monterey. As mentioned, the problem appers at EVERY Zoom Desktop or Google Meet call in the browser and also YouTube videos. It gets worse with 2 external monitors attached but happens, albeit less often, with the MacBook solo.

It also freezes sometimes when typing in forms, just like I'm doing now and uploading files in Slack, but not that often as in the video calls.

I'm going to wait a few weeks before going back to Big Sur because it's been a hassle since I'm fully remote now.

Same here, freezes multiple times a day when playing videos. Not using any external monitors and have never had my Mac freeze before update to Monterey.

It solved. turn off "Automatically switch to document's input source" in keyboard setting menu.

I continue to have this same issue, but it only seems to happen when I share my screen on a Zoom, Google Meet, MS Teams, etc. call. I haven't been able to find any workaround other than disconnecting my external monitors when sharing my screen.

OS: MacOS Monterey Version 12.0.1 MacBook Pro (15-inch, 2018) Processor: 2.9Ghz 6-Core Intel Core i9 Memory 32GB 2400 MHz DDR4 Graphics Radeon Pro Vega 20 4GB

Anybody heard of any other workarounds or possible fixes being worked on?

Oh my god... This is unbelievable and so frustrating...
Ok... I've tested a lot of different scenarios...

The problem happens when I stream any video online and use whatever in the macbook...

Problem still happens if I do use internal camera (instead of HD Logitech)... Problem still happens if I do use single monitor (instead of one or two external monitor)

As some people said before, the video call lagging/freezing happens on whatever I do on video calls (here I tested Zoom and OBS).

How this will be solved on Monterey??? Pleaseeeeee....? This is causing a BIG problem to my business since ALL my meetings to make new business are made by video calls...

Most frustrating on all this is: people with much more RAM memory and processor than I, are facing the issue... So I'm in a very bad situation... Help me, please...

Monterey 12.1 Macbook Pro 2018 8gb RAM i5 Intel

Oh my god.... Someone help me...

After tried everything you can imagine (mac cpu on max - freezing macbook when opening zoom or OBS studio), I downgraded the mac os to Big Sur 11.6.2 and the problem PERSIST....

Even not using externat monitor, even not using externat usb camera, even with zoom camera off... CPU gets overloaded.... now not just with monterey but with latest big sur as well...

I don't now whatelse to do... The backup, downgrade process, and restore, takes too long... I can't imagine that to solve this I will need to downgrade again to Catalina...

Anyone please... Help me... My job depends of Zoom... Macbook Pro 2018 i5 8Gb RAM - now with big sur 11.6.2

Please help me. thanks

Montery 12.3, same here.

I have used an external DELL display as main screen for a long time, upgraded from macOS 11 to this version and screen hang, temporarily unplug the external screen's type-c line and reconnect it again works for me.

This is so frustrating, on April's 23, still facing this problem on a Macbook Pro 2020 with Monterey 12.3.1. I've discovered that using wireless SideCar increases the problem and unplugging the wireless connection or replacing with the use of the cable decreases the behavior. But still happening.

same here on intel macbook pro corei5 16gb, macos 12.4. still freeze

Same here. Please help us.

Same here is so frustrating,

Same issue here. For me it happens when I have an external monitor plugged in, which then seems to trigger GPU switch to using the Radeon Pro 560X 4 GB. The UI lag is very noticeable during video calls (Skype, Zoom, VooV). The UI refresh rate slows to a crawl. No crashes in my case, but the computer is barely usable. If I unplug the external monitor I can do the video call just using the MacBook Pro screen with no problems, so this has been my workaround so far.

My MBP 16" with i9 is literally unusable. Cannot be called a laptop anymore, not to speak about "Pro"... 1, I mean ONE Figma tab is freezing it, not being able to use anything on it. I've read that on Monterey the i9 has been limited to 50W at 60°, and I'm seeing that the CPU temp is hardly getting above 60. So I guess that's where the issue is coming from, because the i9 capped at 50W is gated significantly...

Intel Mac freezes on Monterey, especially during video calls or scrolling
 
 
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