USB hub failing under Monterey

App & System Services Hardware Beta Mac

eurobubba OP

Created Jun ’21

Replies 200

Boosts 5

Views 103k

Participants 190

Anyone seeing trouble with external USB hubs after installing the Monterey developer beta?

I have an ikling FX-1940E hub that I've been using with my M1 MacBook Air. Everything worked fine under Big Sur, and still does on another machine still running Big Sur, but I can't connect a trackball or keyboard via the hub's USB 2.0 or 3.0 ports to the Air since installing Monterey. The hub's VGA port still works on Monterey; I haven't been able to test the other ports yet. Also, a different hub (with fewer ports, so it can't simply replace the ikling) does work.

I've reported the issue to Apple using the feedback assistant. Any suggestions for anything else I can do at my end?

Boost

prem81 OP

Nov ’21

Apple USB-C->USB then Hama USB-A->USB-C then Green Cell USB-C hub

All USB ports work now, but HDMI doesn't.

ojobson OP

Nov ’21

From my tests it looks like only certified USB-C 3.1 Gen1 cables work properly.

ojobson OP

Nov ’21

From my tests it looks like only certified USB-C 3.1 Gen1 cables work properly on my MacBook Pro M1. Even Gen2 cables only run at USB 2.0 speeds.

Flappieh OP

Nov ’21

Same issue here. Only the HDMI works on my hub, neither the USB-C or USB 3.0 port.

natios100 OP

Nov ’21

this seems to get fixed in beta 2 for me!!! so happy

nothingtoseehere OP

Nov ’21

I'm having the same issue! HMDI and charging work through my hub but none of the usb ports. Please fix this Apple!

kbirger OP

Nov ’21

I've got some coworkers in my office who are using same hardware as I do who do not experience this. Has anyone tried doing a recovery reinstall of Monteray to try to fix this?

richfromvancouver OP

Nov ’21

Just upgraded to Monterey and the power adapter is not charging the battery. I've tried two Apple power adaptors that I know are working MacBook Pro (16-inch, 2019) with macOS Monterey 12.0.1

I've tried both system resets (SMC and NVRam) and also recovery mode.

Is there anything else I could try? Down to 22% power...

aznlogik OP

Nov ’21

Upgraded to 12.1 Beta (21C5039b) and still the same issue. I have USB devices that don't work even with the  USB-C to USB adapter.

ojobson OP

Nov ’21

I also tried 12.1 beta 2 and had the same issue. I'm about to try Beta 3 and see if I get more luck.

salvomic OP

Nov ’21

There are still problems after upgrading to Monterey 12.1 beta 3.

Here on the macBook 15" 2019 (Intel) I can't use the CZUR ET18 scanner via USB: it gives error "device not found". Everything worked on BigSur. The driver is listed in the "system information" but the management program no longer sees it.

mikeoramy OP

Nov ’21

Same problem here, running Monterey 12.0 on a brand new MacBook Pro with Apple M1 Max chip, and the USB3.0 ports on my iKling 9-in-1 USB-C hub won't let me connect to my external hard drives.

marcocannone91 OP

Nov ’21

i have two hub usb type C , one is the original coming from apple store (usb c -usb -hdmi ) and one coming from amazon (basic), both not working.

but is anyone working on it or are we sleeping? But do you realize that you are blocking people working? i can't connect my usb flash drive with data inside !!!!!

it was released from 25 days ago, what are we waiting for to fix? !!!!!!!!!!

astonius OP

Nov ’21

M1 MacBook Air here, usually connect to an HP monitor via USB-C cable for power, video, USB hub, and camera. Since upgrading to Monterey 12.0.1 I'm having similar issues to what's reported here. The USB hub and camera are not detected at all. Video still works. Power delivery is hit-or-miss; sometimes it works, sometimes it doesn't. There's no real rhyme or reason to it. No issues before upgrading. No issues with my work 2019 MacBook Pro which is still running Big Sur 11.6.1.

shooob54 OP

Nov ’21

Same thing here, I cant use my external hard disk anymore on my macbook pro... If somebody know the solution please let me know... thank you