USB hub failing under Monterey

App & System Services Hardware Beta Mac

eurobubba OP

Created Jun ’21

Replies 200

Boosts 5

Views 103k

Participants 190

Anyone seeing trouble with external USB hubs after installing the Monterey developer beta?

I have an ikling FX-1940E hub that I've been using with my M1 MacBook Air. Everything worked fine under Big Sur, and still does on another machine still running Big Sur, but I can't connect a trackball or keyboard via the hub's USB 2.0 or 3.0 ports to the Air since installing Monterey. The hub's VGA port still works on Monterey; I haven't been able to test the other ports yet. Also, a different hub (with fewer ports, so it can't simply replace the ikling) does work.

I've reported the issue to Apple using the feedback assistant. Any suggestions for anything else I can do at my end?

Boost

natios100 OP

Oct ’21

can anyone check if the bug is present on the newest developer release?

DarkJober OP

Oct ’21

Unfortunately facing same issue. Hope it will be fixed soon.

avaddon OP

Oct ’21

Same here. Belkin and ikling stopped working with USB mouse and keyboard. Little single slot USB -> USBc adapter works.

TheCluster OP

Oct ’21

Same issue with M1 MacBook Pro and Grand-X SG-510 usb 3.0 hub :( USB ports aren't work, cardreader too, only hdmi still working

prem81 OP

Oct ’21

Same here on my Mac mini m1 and MacBook Air m1 with GC-HUB2 model AK61 and USBC-HUB model AK50.

prem81 OP

Oct ’21

USB 2.0 hubs are ok connected via USB->USB-C apple dongle

USB 3.1 Bus:

Host Controller Driver: AppleT8103USBXHCI

USB 2.0 Hub:

Product ID: 0x0101

Vendor ID: 0x1a40 (TERMINUS TECHNOLOGY INC.)

Version: 1.11

Speed: Up to 480 Mb/s

Location ID: 0x01100000 / 1

Current Available (mA): 500

Current Required (mA): 100

Extra Operating Current (mA): 0

Keyboard Hub:

Product ID: 0x1006

Vendor ID: 0x05ac (Apple Inc.)

Version: 96.15

Serial Number: 000000000000

Speed: Up to 480 Mb/s

Manufacturer: Apple, Inc.

Location ID: 0x01110000 / 2

Current Available (mA): 500

Current Required (mA): 300

Extra Operating Current (mA): 0

USB Receiver:

Product ID: 0xc52f

Vendor ID: 0x046d (Logitech Inc.)

Version: 30.00

Speed: Up to 12 Mb/s

Manufacturer: Logitech

Location ID: 0x01113000 / 3

Current Available (mA): 500

Current Required (mA): 98

Extra Operating Current (mA): 0

Apple Keyboard:

Product ID: 0x0250

Vendor ID: 0x05ac (Apple Inc.)

Version: 0.74

Speed: Up to 1.5 Mb/s

Manufacturer: Apple Inc.

Location ID: 0x01112000 / 4

Current Available (mA): 500

Current Required (mA): 20

Extra Operating Current (mA): 0

RickBgs OP

Oct ’21

Me too, public release on M1 iMac, a previously fine usb device is stopped and 'too much power' message.

NovaStorm OP

Oct ’21

Looks like we have to wait for Apple to fix it, if they ever do. I made the mistake of not backing up my mac before updating so if they do not fix it, I'll have to wipe my MacBook to downgrade to Big Sur.

catlady2021 OP

Oct ’21

SAME HERE with the much more expensive apple USB to USBC adapter. APPLE get your act together!!!

oznyang OP

Nov ’21

me too, please fix it

Cairlyn OP

Nov ’21

I have just upgraded my macbook pro (2015 year model 13'') OS to monterey and have the same problem, it does not open my flash drive when I plug it in.

Solution: When I plug usb flash drive in and turn macbook off and then turn it on, it opens it as it should be. Restarting does not work the same way, only shutting down so far.

Lamont73 OP

Nov ’21

I think I've found a solution for now with my MBP M1 2020. After the Monterey upgrade, my 7 in 1 USB-C Hub by WKD stopped all USB connectivity (mouse, keyboard and external storage etc)

However I had a small USB-C to HDMI Adapter 4K, Multiport Type C adapter with USB 3.0 and charging port I was using on my iPad Pro. I plugged this into one of the USB-C ports on my MBP, used a USB C to USB male adapter for (Acessorz _ on Amazon UK) to connect my 7 in 1 USB-C Hub into and all the USB ports are back working again.

PS. The charging port is also working too.

I'll try and give the descriptions below of what I'm using.

7 in 1 USB Hub 7 in 1 Premium USB-C Hub by WKD Online - Aluminium Space Grey adapter with 4K HDMI and USB-C 3.1 Port - 1 x USB 3.0 and 2 x USB 2.0 OTG SD Micro Card Reader - Apple MacBook Pro Samsung Dell Compatible

USB C to USB male adapter USB C to USB Male Adapter, Acessorz [2-Pack] Mini Hi-speed USB Female (Type-C) to USB 2.0 Male (Type-A) Fast Charging & Data Sync OTG Adapter Connector Converter - Pack of 2 (Black)

my small USB C To HDMI Adapter 4K, Multiport Type used for my iPad Pro ElecMoga USB C to HDMI Adapter 4K, Multiport Type C Adaptor with USB 3.0 + USB C Charging Port Digital Converter USB C Hub Compatible With Macbook Pro, Google Chromebook, HP, Samsung S8/S9, And More

I Hope this helps someone out, I've been at this for hours and been totally stuck.

eldersoares OP

Nov ’21

Having trouble with external Samsung monitor. It works but every time the Mac sleeps, it won't wake up again. Sometimes, it shows a very ugly glitch on login screen and another times it keeps turning on and off the monitor. Generally I can login if I plug out and in again or restarting macOS.

Anton_Lazarenko OP

Nov ’21

Same problem on my MacBook Pro M1; macOS Monterey 12.0.1 (21A559). USB Hub stops working.

maciejkorsan OP

Nov ’21

same here - usb-c hub from green cell is not working properly (can't read sd card / disks connected to usb-b) on Macbook Air M1 after updating to Monterey - worked fine before the update