Hi,
I'm the admin of an apple developer account and have 30+ people in our team with various roles (dev, marketer, sales etc.) in AppStore Connect.
Since a few weeks ago, people who have been successfully logging into the AppStore Connect and using it without any problems, started to get the following message when trying to login:
"Your Apple ID isn't enabled for iTunesConnect"
with the following path in the URL:
https://itunesconnect.apple.com/login?errorKey=ITC.signin.error.invalidUser
I tried deleting their accounts from our team and sending new invites by adding them again. It didn't change anything.
What could be the reason of this change? Not everyone in our team experience this problem, but several of them do.
I searched this forum and the web but couldn't find a solution.
Thanks
I'm the admin of an apple developer account and have 30+ people in our team with various roles (dev, marketer, sales etc.) in AppStore Connect.
Since a few weeks ago, people who have been successfully logging into the AppStore Connect and using it without any problems, started to get the following message when trying to login:
"Your Apple ID isn't enabled for iTunesConnect"
with the following path in the URL:
https://itunesconnect.apple.com/login?errorKey=ITC.signin.error.invalidUser
I tried deleting their accounts from our team and sending new invites by adding them again. It didn't change anything.
What could be the reason of this change? Not everyone in our team experience this problem, but several of them do.
I searched this forum and the web but couldn't find a solution.
Thanks