TestFlight says minimum age is 13 and doesn‘t let me enter althoug I‘m 14.

Question

Created Mar ’21

Replies 7

Boosts 3

Views 4.4k

Participants 7

I have had my Apple ID for quite some time now, I‘m 14 and my age is correctly put in in my apple account. When i try to use TestFlight( it‘s already installed) by clicking „continue“ or „Fortfahren“ (I‘m german) it tells me that the minimum age for Beta testing is 13 and does not let me test app-Betas. Does anyone have a solution other than reinstalling the app (I‘ve already done that)?

With best regards
dehrens

Answered by dehrens in 701950022

Hey guys, I recently got around to calling the Apple support, also concerning other issues with the age restrictions like apple wallet etc. Long story short: it‘s part of the developer branch of apple with a different support and although documentation and app say the age restriction is 13, it‘s actually 16 (this also applies to an apple developer ID for instance. For apple wallet the minimum age is 18, although the organizor of the family can share a card with you and set limits etc. e.g. He/She adds your card and you can use it, doesn‘t work for me for some reason though :( ). It took some digging on the support front, but the minimum age for TestFlight and a developer ID is 16 for germany, austria and spain for sure. In america it‘s 13 and the rest of the countries I don‘t know. It’s just a front-end thing.

All the best to everyone having the same issue

-dehrens

Boost

Answer 1

bonko OP

Mar ’21

same problem... havent found a solution

1

Answer 2

simu OP

Mar ’21

Same problem here. Hey Apple, where is the solution?

1

Answer 3

DirkAhrens OP

Jan ’22

Same here. Still no solution to this?

0

Answer 4

dehrens OP

Jan ’22

Accepted Answer

Hey guys, I recently got around to calling the Apple support, also concerning other issues with the age restrictions like apple wallet etc. Long story short: it‘s part of the developer branch of apple with a different support and although documentation and app say the age restriction is 13, it‘s actually 16 (this also applies to an apple developer ID for instance. For apple wallet the minimum age is 18, although the organizor of the family can share a card with you and set limits etc. e.g. He/She adds your card and you can use it, doesn‘t work for me for some reason though :( ). It took some digging on the support front, but the minimum age for TestFlight and a developer ID is 16 for germany, austria and spain for sure. In america it‘s 13 and the rest of the countries I don‘t know. It’s just a front-end thing.

All the best to everyone having the same issue

-dehrens

6

Answer 5

dehrens OP

Jan ’22

Hey guys, I recently got around to calling the Apple support, also concerning other issues with the age restrictions like apple wallet etc. Long story short: it‘s part of the developer branch of apple with a different support and although documentation and app say the age restriction is 13, it‘s actually 16 (this also applies to an apple developer ID for instance. For apple wallet the minimum age is 18, although the organizor of the family can share a card with you and set limits etc. e.g. He/She adds your card and you can use it, doesn‘t work for me for some reason though :( ). It took some digging on the support front, but the minimum age for TestFlight and a developer ID is 16 for germany, austria and spain for sure. In america it‘s 13 and the rest of the countries I don‘t know. It’s just a front-end thing. All the best to everyone having the same issue -dehrens

0

Answer 6

Nayyir OP

Oct ’22

Yeah, I went to my App Store and it said 4+, I was already over that age given to me. But when I opened TestFlight, it said I had to be over 13 I don’t understand

-Nayyir-

1

Answer 7

Nayyir OP

Oct ’22

I feel so confused

0