Cannot resent invitation to user with expired invitation

Question

Created Jan ’21

Replies 6

Boosts 1

Views 1.9k

Participants 6

Hey :)

I've added one of my colleagues to our developer organization, but he didn't respond to the invitation before it expired :facepalm:

Looking at Appstore connect -> Users and Access -> People, I see the user grayed out, with "Expired Invitation - Resend" next to the name. When I click the "Resend"-button, it quickly blinks and then nothing happens. When inspecting the network activity, I see the following error:
URL: https://appstoreconnect.apple.com/iris/v1/userInvitationResendRequests
Status: 404

Also, It seems like I cannot delete the user either.. When pressing "edit" and selecting the user, I'm not presented with a "delete" or "remove" action.

I have role "App Manager".

Boost

Answer 1

ForumsContributor OP

Jan ’21

Hi,

We have the same problem in our organisation. My colleagues can't test the application because of this problem.
Can it be fixed?

1

Answer 2

KristianErikson OP

Feb ’21

I have the exact same problem. I'm also an App Manager and I'm unable to edit or resend the invitation to users that I tried inviting. I'm completely stuck... Anyone who can help us here?

0

Answer 3

tcanz OP

Jun ’22

Also just came across this issue. Anyone know how to fix it?

0

Answer 4

Samab OP

Dec ’23

After 2 years there is still no fix to this problem. Im hsving same issue after 2 years of this post.

0

Answer 5

divya1141 OP

Dec ’23

Same issue with me I tried to resent multiple times but didn't received the invite email. And now it is expired and unable to resend the invite also unable to remove this email from user and roles. @Apple please help us into this.

0

Answer 6

quisher OP

Jan ’24

Hi, Same issue.

0