Hi,
I am getting following email and it asks me to visit appleid.apple.com to manage account, when I go to that weblink there is no way for me to upload any such information, then I visited appstore https://appstoreconnect.apple.com/
When I login there using the same apple id, it asks me to upload information, like passport, city of birth, country of birth etc.
When I fill the entire form and submit it I get the following error.
Compliance Screening
An error has occurred. Try again
What is happening ? I provided my passport copy even at the time of developer account registration. Please help.
Thanks,
Ahmed
Subject: Your App Store Connect account requires immediate attention
Dear Muhammad Ahmed,
The information or attachments you provided were not sufficient enough for us to conduct a complete compliance check. To avoid your App Store Connect account from being disabled, provide the information again in a clear and readable format.
Make sure:
The name on the ID you provided matches the name associated with this account. To manage your account information, go to appleid.apple.com.
The information on the ID you provided matches the information you entered.
The photo or scan provided is a passport or other nationally- or state-issued ID.
The photo or scan is straight, properly focused, readable, and not obstructed in any way.
If you have any questions, contact us.
Regards,
The App Store Team
