Random receipt validation failure

Question

Created Jan ’21

Replies 22

Boosts 0

Views 3.5k

Participants 20

Hi,
Since Friday some of our receipt validations are failing.
it looks random, sometimes a failed receipt is approved after a retry.
this issue started suddenly without any code change from our side.

is anyone experiencing the same issue right now?

[VERBOSE] <Apple> https://buy.itunes.apple.com/verifyReceipt failed: { Error: write EPROTO 140088258279296:error:1408F119:SSL routines:ssl3getrecord:decryption failed or bad record mac:../deps/openssl/openssl/ssl/record/ssl3_record.c:469:

at WriteWrap.afterWrite [as oncomplete] (net.js:782:14) errno: 'EPROTO', code: 'EPROTO', syscall: 'write' } { status: 1, message: 'Unknown' }

Boost

Answer 1

nkonstas OP

Jan ’21

Yes same for us, we keep getting 'The request was aborted: Could not create SSL/TLS secure channel' on random requests since Friday. It's totally random, about 2 an hour.

3

Answer 2

ne0c0de OP

Jan ’21

Yes, we're getting same error in last 3 days, couldn't find any solution yet

2

Answer 3

Tunz OP

Jan ’21

Yes, We have been experiencing the same error since January 9th

2

Answer 4

stefanos@savvy-navvy.com OP

Jan ’21

Same issue for us, for the past 3 days.

2

Answer 5

RedOrAlive OP

Jan ’21

I can confirm that we are also having the exact same issue on our applications too - sometimes purchase are failing due to this.

Code Block write EPROTO 140199184828224:error:1408F119:SSL routines:ssl3_get_record:decryption failed or bad record mac:../deps/openssl/openssl/ssl/record/ssl3_record.c:677:

This is quite a large problem for us, can anyone advise on what we should do to mitigate the issue?

2

Answer 6

ragemic OP

Jan ’21

Same here, still getting those periodically.

2

Answer 7

marinagonzalez OP

Jan ’21

Same issue, some validations are failing since January 9th. We are getting one every 5-10 minutes

Code Block Error: write EPROTO 69174566238016:error:1408F119:SSL routines:ssl3_get_record:decryption failed or bad record mac:../deps/openssl/openssl/ssl/record/ssl3_record.c:677:

2

Answer 8

skarpinskyj OP

Jan ’21

We're having exactly the same issue, hoping this thread gets noticed.

Began for us Jan 8 21:55 UTC and is still occurring seemingly randomly a few times an hour.

1

Answer 9

RedOrAlive OP

Jan ’21

I'm not sure if anyone has already, but it might be worth anyone who is having this issue submitting a bug to Apple via their Feedback Assistant application stating its an intermittent issue with in app purchases and receipt validation. I've submitted one yesterday, but if a few more people do it it might make them notice faster.

2

Answer 10

mehmet193 OP

Jan ’21

Same here!

Any updates?

1

Answer 11

rainrambler OP

Jan ’21

We just started experiencing this today. I urge all of you to file a bug report here https://feedbackassistant.apple.com (choose iOS > StoreKit). We already filed a report, but the more the better.

2

Answer 12

3jacksonsmith OP

Jan ’21

The same here.

1

Answer 13

3jacksonsmith OP

Jan ’21

Here i got this also.

Code Block FetchError: request to https://buy.itunes.apple.com/verifyReceipt failed, reason: write EPROTO 140460212382568:error:1408F119:SSL routines:ssl3_get_record:decryption failed or bad record mac:../deps/openssl/openssl/ssl/record/ssl3_record.c:677:

1

Answer 14

redusername OP

Jan ’21

Just filed a bug report for the issue

1

Answer 15

pollini OP

Jan ’21

We are also experiencing this since late January 8th 2021 (CET), from less than five up to twenty of such responses per hour. In a few cases it even results in not being able to verify receipts with newly purchased IAPs at all in a reasonable time frame, therefore killing our onboarding-purchase-flow and leading to increased user complaints (since, in contrast, the App Store / StoreKit communication is not affected, i.e. purchases generally go through).

Filed a bug via feedback assistant as well. Hope to hear some news on this soon.

1