Hello All,
I'm in the process of adding new screenshots for our product page. I deleted all watch related screenshots from both languages to add the new ones.
It worths noting that the older screenshots that I deleted were taken from Watch Series 4, the new ones on the other hand are from Watch Series 6.
What happens is that the upload starts, then immediately the process gets stuck with no conclusion on the UI of App Store Connect. So I checked the console from Safari here is the result:
Unfortunately I can't see any screenshots that I can delete so that I can proceed with adding the new ones.
Has anybody experienced this before, if yes, what are the possible solutions?
PS: I tried this with Safari 14 as well as Google Chrome. No luck on both.
Thanks in advance!
I'm in the process of adding new screenshots for our product page. I deleted all watch related screenshots from both languages to add the new ones.
It worths noting that the older screenshots that I deleted were taken from Watch Series 4, the new ones on the other hand are from Watch Series 6.
What happens is that the upload starts, then immediately the process gets stuck with no conclusion on the UI of App Store Connect. So I checked the console from Safari here is the result:
Code Block { "errors" : [ { "id" : "ae556f72-dd1e-45b6-93c6-7b5ef6f17cab", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Screenshot Set Already Exists!" }, { "id" : "cfc6190c-35da-4e76-a22b-5c36930a5674", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Screenshot Set with type WATCH_SERIES_4 Already Exists!" } ] }
Unfortunately I can't see any screenshots that I can delete so that I can proceed with adding the new ones.
Has anybody experienced this before, if yes, what are the possible solutions?
PS: I tried this with Safari 14 as well as Google Chrome. No luck on both.
Thanks in advance!
