Cellular Data Connectivity iOS 14.0.1

App & System Services Core OS iOS

Created Sep ’20

Replies 24

Boosts 0

Views 12k

Participants 22

So I was wondering if others are still having this issue even with the new update that happened. I downloaded the iOS 14.0 update to my iPhone 11 and kept having issues with my cellular data not connecting and in turn not being able to use any apps without the use of WiFi. I looked into all the trouble shooting issues and tried them myself to no avail nothing worked to fix the issue. I noticed on another form (https://developer.apple.com/forums/thread/657108) that others were having the same issue with the update and hoped that an update would fix the issues. The iOS 14.0.1 came out and I was hoping that the issue with cellular connectivity would be fixed, it unfortunately was not. I’m still having the same issues after this update and am not sure what to do because anything outside of my home my phone does not work which is problematic because I use my phone often where there is not WiFi. Hope there will be a resolution soon to the problem that happened only after the 14.0 update.

Boost

Vmay727 OP

Mar ’21

Same issue. Thought it was something I had done. I’ve tried all the suggestions listed here, but nothing has helped. Come on, Apple, please fix. This is very frustrating.

Nzexplora OP

Apr ’21

Wasn’t having any issues until I updated to 14.4.2 last night on a 12 pro. Now can only use phone on wifi. I’ve tried restarting, every cellular option, turning airplane mode on and off. I don’t want to go through the tedious reset because it seems that isn’t working for people either. Any updates coming sooner rather than later? Anything that has worked without fail??

svetlanaouzounova OP

Apr ’21

I've been experiencing this issue for several weeks now (iPhone Xs). I'm not sure whether the 14.4.2 update has caused it but it's possible. I tied the suggested Network Settings Reset but it didn't help, unfortunately. I don't have a VPN configured, so this can't be the issue. I haven't tried the general reset but hope to avoid it, so any other ideas please?

dihfwhfiuqhfiuq OP

Apr ’21

I am getting similar issue after upgrading my Iphone 12 mini to iOS 14.5 came today. Cannot use internet service. Call and SMS is working fine.

jessehargis OP

May ’21

Same problem here. iPhone 12 mini. Updated to 14.5.1 and lost cellular data but WiFi works fine. Oddly though, the Ookla speed test app shows cellular data working as expected, but no other apps can find the internet.

jessehargis OP

May ’21

Also, tried all the resets. Including reset all settings -still no dice. I guess I’ll be backing up >erase all content/settings> restoring next. Ugh what a paaaaaain

david-s OP

Jun ’21

I had the same issue with iphone 11pro iOS 14.6. No data unless on WiFi. Went to Settings / General / VPN / Norton Mobile Security and turned off Connect on Demand, and it all seems to be working again. Hope it lasts !!

eice OP

Jun ’21

I have the same issue but my phone is iPhone 12 Pro Max. At first I though it have the problem with my carrier then I put my sim on Android is working fine. Then, I realized it not thing wrong with my carrier. The problem I have is the combination between T-mobile sim and iPhone12 Pro max (ios14.6). The iOS 14.6 seems not to working with 5G or LTE. Then, I download the newest version of iOS (14.7 beta). Now it works (5g unreliably, LTE reliably). I hope my solution will help your guys.

Always try simple things first (Im sure apple support and Tmobile will make you do them and send you through the loops)

I download the new version on the Apple Beta Software Program.

Stkman252 OP

Sep ’21

I have an iPhone 12 and am running 14.7.1 and am having trouble connecting to data over cellular still. Any real answers