[Apple Watch] Unable to Check for Update - Not connected to the internet error

Hi. I am pairing my Apple Watch Series 5 to my iPhone running ios 14. The pairing is successful but unable to proceed with the set up because an update is needed to be downloaded first. I updated the os for watch but I keep on getting “Unable to Check for Update - Checking for a software update failed because you are not connected to the internet”. I am definitely connected to the internet.

Watch was reset to factory defaults and I am now pairing it as a new device but it fails due to the issue mentioned above.
Answered by heisenbert in 633607022
Hard resetting iPhone fixed this issue.

Steps are:
  1. Press Volume Up and let go.

  2. Press Volume Down and let go.

  3. Press and hold the side button.

Note: This does not wipe any data from your phone

Hey guys, this issue had been driving me crazy for months on my Apple Watch Series 3 and I tried all of the other solutions on these pages, but they didn't work. Finally, I found out that all I had to do was go to Settings > Bluetooth and then forget my Apple Watch connection(Do this by tapping on the "i" symbol). My IPhone then created a new connection with my Apple Watch and then it started updating. I really hope this solves your Apple Watch update issue!

I am also facing the same issue, tried all the resolution workarounds mentioned here but nothing works. It is very frustrating and looking at so many queries here, seems like almost everyone has faced this issue, and still, @Apple has not come up with a solution. What is the point of providing this many software updates when you cannot fix this simple issue. Pathetic service by apple.

Same here, iPhone 12 Pro Max, iOS 14.6, new setupApple Watch series 4 WiFi and cellular, can’t get past the update required stage as not connected to internet. Hard reset phone, reset network settings, reset watch, nothing works so it’s basically useless. It’s ridiculous the setup of a new watch won’t let you just set it up with whatever software level it’s at then update afterwards

I'm have the same issue. I have a Xs and Apple watch 3. Says not connected to the internet. Please assist.

Same here - Apple watch 3, iphone 11 - same error message. unable to check for update - you are not connected to internet. I tried changing the location and language - did nothing. I have uninstalled and reinstalled app on phone - nothing . Very frustrated. It was literally working fine and i tried to update my watch. Now my watch is completely useless. Please someone fix this for us ;(

hello, I solved this issue by smashing my apple watch and not buying an apple watch ever again. So im gonna buy a simple fit band and throw my apple watch which I PAYED with my HARD EARNED money and which apple decided to DISABLE with these tricks. So long my dear apple watch.

Tried Avery thing mentioned here, and tried from another phone still no success. Anyone have a solution to this problem?

I have an iPhone 11 with the 14.6 iOS and could not pair my series 3 watch because the phone said it could not connect to the internet. Called Apple and the tech did a lot of troubleshooting and finally said the watch was bad and had to be sent in for repair.

FIX!- I was able to pair it on another iPhone 8 that had iOS 14.6 AND complete the download. I then unpaired it from the iPhone 8 and paired it to my iPhone 11. No issues. Find a friend with an older model iPhone or use one of your older model phone seems to be a work around.

Ensure that your watch and phone is charged to at least 50 %. That solved the problem for me.

Ok I found the solution it’s simple enough!

1 delete the watch app off your phone 2 factory reset the watch using the buttons on your watch 3 reinstall the watch app on your phone 4 start the set up process again! It will recognise the update and begin updating

worked for my own watch and several customers.

hope this helps you all

Here’s what worked for me. when it was on the pairing screen, tapped on the (i) selected English then Afghanistan as the country, then it allowed me to update the software.

i have been trying to update my watch for 2 days. on a whim i changed the country to afganistan, after seeing a reply to this thread. i swear i nearly had a heart attack!! it worked!! it picked up th update right away and is early complete as i write this!

I tried all of the above solutions without any joy, however I found a solution that seems to have worked!

I noticed there was a prompt that flashes up just after you accept the update (following the pair scan) - it's in the blink of an eye, but it prompts to 'Update Apple Watch' then disappears just before going to the update page.

The solution: Once you hit the 'Update Now' button, keep tapping the middle of the screen towards the right (to hit 'Update') - it took me a few goes, but managed to get it in the end!

Had the same problem with a new series 5.

I bundled a few of the solutions mentioned in this thread into one try and it worked (so one of them must have fixed the issue), I did this:

  1. unpaired my old apple watch in my watch app
  2. turned off bluetooth on my phone (so only wifi was connected)
  3. clicked the (i) button on the watch pairing screen and set the language to English and the country to Afghanistan

This can be fixed by deleting the content on the watch. To erase the content on the watch -

  1. Press and hold the side button until you see the slider to turn off the watch.
  2. Now press and hold the Digital Crown/Home button on your watch.

At this point you should see a message pop up to erase the contents on the watch. Go ahead erase the contents. Proceed with the pairing process now. HTH!

[Apple Watch] Unable to Check for Update - Not connected to the internet error
 
 
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