Can someone confirm if the live service flow we created will be covered by Business Guidelines 3.1.3(d) Person to Person Experience: If your app enables the purchase of realtime person to person experiences between 2 individuals (for example tutoring students, medical consultations, real estate tours or fitness training). you may purchase methods other an in-app purchase to collect those payments.
We offer one-on-one personal coaching services that are sold as a service from our app.
2- Once the session is purchased the user receives an email with an appointment link.
2- The user selects a time the works best for them.
3- Our office receives an email with appointment date and time.
4- We pair up our user with our professional staff based on both parties availability.
5- The one-on-one session takes place on a separate online system and video is recorded.
6- Once session is complete, we upload the video back to the users app account.
7- The user will download the video to their phone and the video will be deleted from the app.
Does this app flow meet with Business Guidelines? If not, what are we missing to meet this guideline.
We offer one-on-one personal coaching services that are sold as a service from our app.
APP FLOW -
1- User that purchases our service is redirected to a traditional credit card entry off the app.2- Once the session is purchased the user receives an email with an appointment link.
2- The user selects a time the works best for them.
3- Our office receives an email with appointment date and time.
4- We pair up our user with our professional staff based on both parties availability.
5- The one-on-one session takes place on a separate online system and video is recorded.
6- Once session is complete, we upload the video back to the users app account.
7- The user will download the video to their phone and the video will be deleted from the app.
Does this app flow meet with Business Guidelines? If not, what are we missing to meet this guideline.