Transporter upload app success but App Store Connect cannot show it

Question

Created Sep ’20

Replies 5

Boosts 0

Views 1.6k

Participants 4

I really want to upload build to App Store Connect.

Transporter App said that "You are successfully to upload".
But App Store Connect said " ... "

But App Store Connect just don't say anything to us and I cannot see any build is on App Store Connect. I don't know how to get log on App Store Connect and I have no way to do anything right now. Actually I have tried one month and cannot sleep to upload by many different way. but I'm failed and failed.

Can any team member of App Store Connect talk us how to do in the next step ? Can I get any log from App Store Connect ? Is anyway exists ?

The following link is log file from Transporter App.. it just show me I upload successfully ... but App Store Connect just don't say anything and cannot see any build on App Store Connect.

Thank you Apple.
Please help me

Log file

Boost

Answer 1

KMT OP

Sep ’20

You may want to use the contact us link below to make this request to support directly.

Good luck.

0

Answer 2

gapgap921 OP

Sep ’20

Hi @KMT ,
Thanks for your reply.
Where is contact us link ?

0

Answer 3

gapgap921 OP

Sep ’20

I find out it on the bottom of this webpage.

Thank you very much

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Answer 4

pajez OP

Dec ’20

I'm having the exact same problem.
Did you find a solution to the problem?

0

Answer 5

nkvnc OP

Nov ’21

Same question, can login to Connect, and prepare a submission - but it's unclear how the submission picks up the file I just "tranported". The docs are pretty scant on details, and I have to assume it is missing step that ties the "Transport" up to one of my many apps using the app ID in the bundle?

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