Error starting ios application due to SIGABRT error. __abort_with_payload + 8

I have an app in production at the moment, but on some iphone 11 devices with ios 13.6.1 the app srtart the splash and closes automatically.
we have tested on test devices and emulators and the app works fine, in app center I get the following log

Code Block
Exception Type: SIGABRT
Exception Codes: #0 at 0x18726f858
Crashed Thread: 6
Thread 6 Crashed:
0 libsystem_kernel.dylib 0x000000018726f858 abort_with_payload + 8
1 libsystem_kernel.dylib 0x0000000187273f0c abort_with_payload + 12
2 TCC 0x000000018d80dbac CRASHING_DUE_TO_PRIVACY_VIOLATION + 192
3 TCC 0x000000018d80dae8 TCCAccessRequest_block_invoke.130 + 572
4 TCC 0x000000018d811d38 __tccd_send_message_block_invoke + 260
5 libxpc.dylib 0x000000018708e4c4 _xpc_connection_reply_callout + 88
6 libxpc.dylib 0x00000001870825b4 _xpc_connection_call_reply_async + 84
7 libdispatch.dylib 0x000000018712b634 _dispatch_client_callout3 + 16
8 libdispatch.dylib 0x0000000187143988 _dispatch_mach_msg_async_reply_invoke + 340
9 libdispatch.dylib 0x000000018713b3c8 _dispatch_kevent_worker_thread + 1192
10 libsystem_pthread.dylib 0x0000000187191750 _pthread_wqthread + 328
11 libsystem_pthread.dylib 0x00000001871979c8 start_wqthread + 4




and in the testflight log it shows this


Code Block
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Abort trap: 6
Termination Reason: Namespace SIGNAL, Code 0x6
Terminating Process: xxxxx [10883]
Triggered by Thread: 0
Thread 0 name:
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x00000001b598063c mmap + 8
1 libsystem_kernel.dylib 0x00000001b5964c88 mmap + 104 (mmap.c:61)
2 CoreUI 0x00000001c2ef8578 -[_CSIRenditionBlockData _allocateImageBytes] + 140 (CUIThemeRendition.m:1059)
3 CoreUI 0x00000001c2ef7718 -[_CSIRenditionBlockData initWithPixelWidth:pixelHeight:sourceRowbytes:pixelFormat:] + 128 (CUIThemeRendition.m:568)
4 CoreUI 0x00000001c2efffac csiCompressImageProviderCopyImageBlockSetWithOptions + 992 (CUIThemeRendition.m:1375)
5 CoreGraphics 0x00000001bca1e390 subImageProviderCopyImageBlockSet + 344 (CGImageProvider.c:400)
6 QuartzCore 0x00000001bc6b75a8 CA::Render::copy_image(CGImage*, CGColorSpace*, unsigned int, double, double) + 4308 (render-image-cache.cpp:1235)
7 QuartzCore 0x00000001bc6b7cd0 CA::Render::prepare_image(CGImage*, CGColorSpace*, unsigned int, double) + 24 (render-image-cache.cpp:1721)
8 QuartzCore 0x00000001bc7f7624 CA::Layer::prepare_commit(CA::Transaction*) + 500 (CALayer.mm:2522)
9 QuartzCore 0x00000001bc73be1c CA::Context::commit_transaction(CA::Transaction*, double) + 316 (CAContextInternal.mm:1998)
10 QuartzCore 0x00000001bc7668c4 CA::Transaction::commit() + 684 (CATransactionInternal.mm:438)
11 QuartzCore 0x00000001bc7674b4 CA::Transaction::observer_callback(CFRunLoopObserver*, unsigned long, void*) + 96 (CATransactionInternal.mm:890)
12 CoreFoundation 0x00000001b5b1411c CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 36 (CFRunLoop.c:1758)
13 CoreFoundation 0x00000001b5b0ee4c CFRunLoopDoObservers + 420 (CFRunLoop.c:1868)
14 CoreFoundation 0x00000001b5b0f2dc __CFRunLoopRun + 1004 (CFRunLoop.c:2910)
15 CoreFoundation 0x00000001b5b0ebc8 CFRunLoopRunSpecific + 480 (CFRunLoop.c:3192)
16 GraphicsServices 0x00000001bfef05cc GSEventRunModal + 164 (GSEvent.c:2246)
17 UIKitCore 0x00000001b9cc1744 UIApplicationMain + 1936 (UIApplication.m:4823)
18 xxxx 0x0000000105570d18 0x104b9c000 + 10308888
19 xxxx 0x00000001055b846c 0x104b9c000 + 10601580
20 xxxx 0x00000001055b83d0 0x104b9c000 + 10601424
21 xxxx 0x00000001050d9d28 0x104b9c000 + 5496104
22 xxxx 0x000000010523b7a0 0x104b9c000 + 6944672
23 xxxx 0x0000000106462f34 0x104b9c000 + 25980724
24 xxxx 0x000000010651e5e8 0x104b9c000 + 26748392
25 xxxx 0x0000000106524840 0x104b9c000 + 26773568
26 xxxx 0x00000001064414ec 0x104b9c000 + 25842924
27 xxxx 0x00000001065f58a8 0x104b9c000 + 27629736
28 xxxx 0x00000001050bb8b8 0x104b9c000 + 5372088
29 libdyld.dylib 0x00000001b598b384 start + 4

Good on you for including them, but nothing jumps out at me in those logs, sorry.

we have tested on test devices and emulators and the app works fine, in app center I get the following log

In that example, you might want to see Eskimo's reply/advice on debug vs. release builds in this previous thread: https://developer.apple.com/forums/thread/69035
In that link I do not see that it is related to my problem, since both the person that the app works well and the people that the app does not work well, both download the application from both testflight and the application store.

And the part that talks about a png file, if it were this I do not see why on a similar iphone with the same version of ios 13 it works fine on one iphone and not on the other
Any solution for this error?
My error log is as follows

Crashed: com.apple.root.default-qos
0 libsystemkernel.dylib 0x1d3aae32c abortwithpayload + 8
1 libsystem
kernel.dylib 0x1d3ab2b08 abortwithpayloadwrapperinternal + 104
2 libsystemkernel.dylib 0x1d3ab2b3c darwincheckfdsetoverflow.cold.1 + 14
3 TCC 0x1e7623a34 TCCAccessRequest + 194
4 TCC 0x1e76244bc
TCCAccessRequestblockinvoke.215 + 586
5 TCC 0x1e762895c
tccdsendmessageblockinvoke + 612
6 libxpc.dylib 0x1ef1098ec
xpcconnectionreplycallout + 112
7 libxpc.dylib 0x1ef0fd598
xpcconnectioncallreplyasync + 88
8 libdispatch.dylib 0x1a777cb50 dispatchclientcallout3 + 20
9 libdispatch.dylib 0x1a77978f0
dispatchmachmsgasyncreplyinvoke + 348
10 libdispatch.dylib 0x1a778de18
dispatchkeventworkerthread + 1252
11 libsystem
pthread.dylib 0x1ef0d8940 pthreadwqthread + 332
12 libsystempthread.dylib 0x1ef0df77c startwqthread + 8
Hi, we are having the same issue. any fix?
Error starting ios application due to SIGABRT error. __abort_with_payload + 8
 
 
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