Cannot edit availability countries in apple connect

App Store Distribution & Marketing App Store Connect
PaddyL OP
Created Sep ’20
Replies 15
Boosts 0
Views 4.2k
Participants 14
When I go to General -> Pricing and availability and then click Availability -> edit I am presented with checkboxes for each territory. Until yesterday I had each country listed individually. Now I don't have this option. I only have 2 countries previously selected but when I click edit I see all the region checkboxes ticked (apart from new countries and regions). If I try and save with any of the checkboxes ticked the countries selected remains at 2.
Replies  15
Boosts  0
Views  4.2k
Participants  14
flainsky OP
Sep ’20
me to! cannot edit countries and regions
0
FillinCo OP
Sep ’20

  • +

0
Race.it OP
Sep ’20
Same here, can not edit countries, its like its not selecting any and changing regions on off does nothing
0
flainsky OP
Sep ’20
Maybe some of the JS file cannot connect.Therefore the webpage cannot load countries.
0
RSKTDeveloper OP
Sep ’20
Same here! Tried different browsers and didn't work in any.
0
flainsky OP
Sep ’20
i tried vpn or different browsers! it do not work!
0
mikedgs OP
Sep ’20
Yeah, me too. I switched to Chrome and inspected the traffic. It looks like the following request is failing, and not allowing the countries to be loaded:

main.b90b45e1824e051b1820.js:1 GET https://appstoreconnect.apple.com/iris/v1/apps/1459905716?include=iosAppToMacAppStoreOptInSetting,iosAppToMacAppStoreAdvisoryData&fields[apps]=name,iosAppToMacAppStoreOptInSetting,iosAppToMacAppStoreAdvisoryData

returns a 400 error, and then is followed by other errors.
2
TheWzrd OP
Sep ’20
Same-- keeping us from making the App live in the App Store after having been approved.
1
ersagunkuruca OP
Sep ’20
My app is "Removed from sale" now, because of this bug. Apple did it again.
0
mschwartzfxcm OP
Sep ’20
same here. attempting to submit a new app for the first and need to restrict countries. Clicking on edit displays only 5 'regions' with no individual country selection. Unchecking any of the regions results in 'ALL' changing to "0 of 175" and results in 'Remove from Sale'
0
Waqastarget OP
Sep ’20
Same problem, i am unable to deselect the countries

0
hanaytug OP
Sep ’20
Same here
0
nanimous OP
Sep ’20
FYI, I ran into this same issue a couple hours ago and was able to successfully view all countries now. Appears to be fixed now.
2
Apple Developer Support OP
Apple
Sep ’20
This issue should now be resolved. Please let us know with a feedback report if you are still seeing any issues from your side.
1
JJWH OP
Sep ’20
confirmed resolved here.
1
Cannot edit availability countries in apple connect
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