It says: "There are still screenshot uploads in progress." when submit a new build

Question

Created Aug ’20

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HI ,

When i tried to submit my app to review it always shows the below error, even after uploading the required screenshots.

Unable to Submit for Review
The items below are required to start the review process:
There are still screenshot uploads in progress.

- is App previews are mandatory to submit my app to review? or just screenshots is enough?

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Answer 1

KMT OP

Aug ’20

Unless something has changed, screenshots are mandatory, previews are optional.

See App Store Connect Help for latest.

But according to the above, it would appear you're being told to sit on your hands and be patient while the backend finishes with the upload process.

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Answer 2

boyfriendnibluefairy OP

Nov ’23

Since this is an Apple server-side issue, here's a fix that worked for me:

Save current changes in your submission. If the "Save" button is greyed out, then this is ok.
Turn off the WiFi of your computer.
Clear the cache of your web browser.
Turn on your computer's WiFi.
Log-in again to Apple Store Connect.
Go to the specific app where you encountered the problem. This time, it shows one or few greyed out screenshots that causes the problem. You can just delete this screenshot by hovering over it and pressing the red delete button that appears. You can just re-upload such screenshots or just completely exclude it in the previews.

Hope it works for you too.

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