Balance carried forward

Hi.
I have the problem with payments from June.
At the end of June I saw «Expected Payment Date: 30 July», but I didn’t get this payment (more than 150$), and now I see the text «balance carried forward».
I have already written to Support and to Finance team and I have been waiting for 20 days, but there is no answer.
Now it is 19 August and I still haven't got this payment, and even more I don't have any report and Expected Payment Date for July. Support is ignoring.
Who had the same problem? Share please.
The problem has been solved after two months
Hi

I have the same issue, how did you solved?

Balance carried forward
 
 
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