In app purchase have been returned

Still no help
they have been approved
the app is approved
but I just get a spinning wheel of doom on the pricing
they say the in app purchases were removed by my team but my team says there are fine
they work perfectly in sand box
not sure what to do still waiting for a reply
I have been shuffled around to a senior manager who kindly sent me a lovely copy and pasted note asking question like it was a bug from my side like how to reproduce the problem when the problem is in App Store connect and the manage in app purchase page when I clock on a returned in app purchase I get an everlasting spinning wheel so does my Programer it’s been days now
please help
we are considering the releasing the app with all the prices set $0 ( because we can’t change them)
or
just reloading the whole thing
or
releasing the app and submitting a TS report
or
adding the same In App purchases as though they are new ones.

any ideas folks

I