Hi,
We now have a long standing issue in our account (affects all apps; old and newly created) that we are completely unable to choose successfully uploaded and processed builds for submission.
Apple is not helping at all. They put our ticket through to the developer team two weeks ago and since then there is no answer whatsoever.
We're no noobs and have a few apps in store with Millions of downloads, and are still handled like this.
We cannot put out ANY updates or new apps for weeks now, hurting our revenue massively!
Does anyone else experience something like this? It basically started since the new design update in appstoreconnect; the Button to add simply doesn't appear - and no, it is not a cache issue or anything like that.
Same issue found here:
https://developer.apple.com/forums/thread/652535
We now have a long standing issue in our account (affects all apps; old and newly created) that we are completely unable to choose successfully uploaded and processed builds for submission.
Apple is not helping at all. They put our ticket through to the developer team two weeks ago and since then there is no answer whatsoever.
We're no noobs and have a few apps in store with Millions of downloads, and are still handled like this.
We cannot put out ANY updates or new apps for weeks now, hurting our revenue massively!
Does anyone else experience something like this? It basically started since the new design update in appstoreconnect; the Button to add simply doesn't appear - and no, it is not a cache issue or anything like that.
Same issue found here:
https://developer.apple.com/forums/thread/652535