app store connect always BALANCE CARRIED FORWARD

In April, Apple’s payment was returned by the bank. I updated the bank account in the Apple Connect. Then the payment status in May became a balance carried forward. The payment report in June was not sent. Now the payment status is always displayed the balance carried forward.

Then I sent an email to Apple Financial Support, and receive the response was "Thank you for you message. We are in the process of reviewing your account, as we have noticed irregular activity. We will let you know when we have further
infomation".

Has anyone encountered this situation? And what to do next.

Replies

I encountered the same situation. Don't know the reason and what's will be next. Do you have any news?
No response has been received from the Apple Finance Support.
We encountered the same situation. Apple Finance Support don't reply our messages.
Any further updates???

We got the same problem.
Hi renxinwei666,
Any update of your case. How did you fix the issue? I am facing the same issue. Please let me know know your update.
Hi PeterYu,
Any update of your outcome?
i m facing the same issue. Please let me know your update
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Did you received the payment? How long it took? What did Apple Said?

  • Hey, I am facing the same issue. Can you tell me if you have received the payment? Regards.

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