I don't submit in-app purchases very often, but when I do, it seems like the reviewers reject the app about 50% of the time because they cannot locate the IAP. This despite the fact that I give detailed instructions in the "review notes" section of the in-app purchase review information and always include a screenshot. At least half the time, the app will get rejected and they ask how to find the IAP. I paste the same exact information into resolution center and then the process proceeds along.
Am I being too optimistic to think that a reviewer should read the review notes submitted with the IAP? Or at least look for that information in the IAP submission before rejecting the app and going through resolution center? I don't get it.
Am I being too optimistic to think that a reviewer should read the review notes submitted with the IAP? Or at least look for that information in the IAP submission before rejecting the app and going through resolution center? I don't get it.