I have restarted, run disk utility, cleared SMC and NVRAM. I hold down the shift key upon restart (wired keyboard) and it brings me straight to the ordinary log in screen. Any other ideas how to get into safe mode?
When attempting to log into my account, the little white bar goes across the screen, fills up, then actually backs off and freezes. When attempting to go into guest mode, computer freezes upon pressing the "restart" button.