Returned Payments

Question

Created Feb ’16

Replies 4

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Participants 6

We have a problem with receiving payments since 01 October 2015. I guess that's because our bank has changed their correspondent bank (we got the notification about that from our bank in August). I tried to change the correspondent bank in my developers account, but unfortunately the system doesn't offer filling in information about bank-correspondent. I have already sent several emails to support, but the problem isn't solved yet. For today we haven't received several payments. I have also contacted our bank, but they answered that they didn't receive any payment for us, so I presume that the problem is with the bank correspondent. What can we do to receive these payments?

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Answer 1

KMT OP

Feb ’16

Outside of working with another bank, I don't what you can do besides contacting Apple and the bank you have now.

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Answer 2

tdsstore OP

May ’17

I'm having similar problem. How did you resolve it? Please explain.

Thank you

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Answer 3

ShengFu OP

May ’17

I have NOT received my March's revenue and the status on "Payments and Financial reports" is still Paid. I also contact Apple but I get no response. Do you have same issue with March's revenue?

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Answer 4

mirkancal OP

Jul ’23

Had the same issue, I was using Wise and they changed US accounts few months ago. Wise notified me 10 days later about it after Apple sent. Now in reports, I see that Apple says payment failed for this month, but I didn't get that amount in the following month. I thought they will add automatically.

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