Unable to renew developer subscription

For two days already cannot renew my developer subscription. The whole process goes as expected, but with an error in the end:


- - - - - >8 - - - - -


We are unable to complete your order

There was an issue when we processed your order. Verify that your information is correct and try again. If you need further assistance contact us.

Please enter a valid product.


- - - - - >8 - - - - -


The product is selected and indicated right below the error message:


Apple Developer Program

US$ 99

Your order will be charged in U.S. dollars.

Order Total: US$ 99


Please advise what can be the reason?

Tried three different browsers, on OSX and Windows.

Same here, I cannot renew my account, please, someone help! This is a huge problem with itunes connect.

Same error here.


I received the error:


We are unable to complete your order

There was an issue when we processed your order. Verify that your information is correct and try again. If you need further assistance contact us.

An invalid value '95770000' was provided for the parameter 'postalCode'.


I don't know what to do.

I resolved this problem modifing the source code the page.


Using Google Chrome press Ctrol + shift + i, in this window, localize fild postcode and size normaly "8" delete the size of field,

Now type you Post Code like XXXXX-***, with hifen.


That is it.


Emanuel Fonseca

Thank you Emanuel.

I replaced the size to '9', and it worked.


This is not the solution (Apple should fix on their side), but is the best work around. No need to call them or whatever.

Thank Emanuel , It went very well to tip, it worked

Thank you Emanuel! it worked!

I renewed ok last week but 6 days later I'm still waiting for the activation email. My app was pulled from the store a couple of days ago, and I haven't heard from developer support after the claimed 1 business day. And worryingly, when I visit the apple.com 'your orders' page I get an error page 100% of the time.

Just heard back from developer-support - the payment was declined because of Greece's capital controls and the advice was to get a friend in a different country to pay for it.

The problem is that in all other fields it's asked to not use any special characters.


But on the Postal Code, you must use the hifen if that's the case in your country.


For example, the Brazilian Postal Code is 12345 678. But this will give an error, to fix you must use the hifen: 12345-678.


Maybe that's the issue on other countries as well, there is probably an - missing somewhere.

Hi, i have the same problem with the Greece's capital controls, is it possible to pay for it with a friend (different name) with prepaid card?

I some this problem by adding a hifen like this: XXXXX-***

I had same problem. I was using chrome browser, to access page. Try using Safari browser.

Getting the same issue. Why is it that Apple does not have a chat support ? Most of the calls you make to them they fail,.

I really need support

Can't renew my apple developer subscription. running out of time. What can we do now?

Unable to renew developer subscription
 
 
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