Embedded images are broken when opening project on another device

Question

Created Jun ’20

Replies 3

Boosts 0

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Participants 2

When I embed an image -say a PNG- in a reality composer (RC) project on macOS, the image goes missing when opening the project on mobile or when sending it to someone else. (The same happens the other way around: embedding an image on mobile and then opening the project on macOS).

The image shows up as a grey plane in the scene.

However, in the inspector there acutally IS a thumbnail visible of the image, and it can even be selected as if it still is imported in the project. But, as sais, it doesn't work and shows up grey in the scene view.

Please fix this bug, we need this to use RC effectively.

Used:

2019 MacBook Pro 15" with macOS 11.15.4 with Xcode 11.5
iPhone Xs with iOS 13.5.1 and RealityComposer 1.4

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Answer 1

jlv OP

Jun ’20

Anyone from Apple here that looks at this bug? 🙂

0

Answer 2

jlv OP

Jun ’20

Pity that Apple is not replying. We were using this for a serious project with multiple consultants involved to create a city tour but it's unusable like this. We'll go for something else. It would have been a great use case.

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Answer 3

Vision Pro Engineer OP

Apple

Jun ’20

We haven't been able to reproduce this bug. If you are able to share the project that reproduces the issue, or other details or diagnostic information, please submit feedback with the Feedback Assistant!

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