No way to accept Updated Program License Agreement

Developer Tools & Services Apple Developer Program Developer Program

Created Jun ’20

Replies 38

Boosts 2

Views 29k

Participants 35

When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."

However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.

So then how can I review and accept it?

Boost

The Move OP

Oct ’20

same

semblancear OP

Oct ’20

I had the same result today

Ahmadre OP

Dec ’20

Hello Apple? Could we devs please get an answer? It's Dec. 2020 and our customers are also upset from us, when we can't work on our accounts. Please!

eliamirafiori OP

Jan ’21

Hi to everyone,
I was facing the same problem today because I had to accept the new Terms and Agreement of Apple for paid apps.
It may be foolish, but I've just switched browser, I was looking the page on Chrome and it didn't work, so I changed to Edge and it worked.
So maybe try this and it could work.

Hope this will help someone,
cheers.

sonlexqt OP

May ’21

same issue

andreasbergstrom OP

Jun ’21

Same issue, can't release updates because the Account Holder has to accept a new agreement but I am the Account Holder and I have already accepted the new agreement many weeks ago. This seems like a bug in App Store/Apple Developer that you can get stuck on?

wrl OP

Nov ’21

same issue.

Stefano_ruschetta OP

Dec ’21

Having same issue, i have already accepted but when i go back to appstoreconnect the message is still there and i can't add any apps!

GBAppStore OP

Dec ’21

Same issue, i am account holder and i accepted the new agreement on december 13. and i can see that info on my account page. still not able to create or update apps

wrote to support but no answer until now

Diretur OP

Dec ’21

Same problem here. I have been waiting for a reply from support for 2 days now

trailatk OP

Dec ’21

Same issue, it's seem bug, please fix it

Diretur OP

Dec ’21

Apple, any news?

droomdrooms OP

Dec ’21

Same issue. Trying to get through to them on phone support.

droomdrooms OP

Dec ’21

Hopefully found an answer! I spoke to Developer Tech Support and apparently my App Store Connect account was connected to both my Personal developer account and another Business one from a company I used to be associated. I had to leave that old team's account within App Store Connect and then reload. My association with that account is now severed and hopefully within 24 hours I should be back up and running!

droomdrooms OP

Dec ’21

FINALLY FOUND THE ANSWER!

Call Apple Support.

We can't fix it ourselves. They have to fix it manually over the phone. It took waiting on hold for 3 minutes but it's all sorted now.

Use the Apple Developer Contact page to get in touch with them.

Visit https://developer.apple.com/contact/topic/select and then select "Membership and Account" then "Program Purchase and Renewal" and then select a call back.

I hope this helps!